cannot use 1Password on Samsung Tablet with Keyboard Cover

Hi @arunhlms,

Could you please try the following steps to see if 1Password autofill suggestions will appear via the on screen keyboard or below login fields:

1. Open your device Settings
2. Tap General Management
3. Tap Physical Keyboard
4. Toggle Show on screen keyboard to On.

If Google's password manager seems to still be trumping 1Password, I'd suggest checking that the Google Password Manager is disabled and any stored passwords in it are removed by following the steps below:

Disabling Google Password Manager in Chrome

1. Open your Chrome browser and click the three dots in the top right
2. Tap Settings > Passwords
3. Toggle Save Passwords and Auto Sign-in Off

If any saved passwords are showing, once you've confirmed the password has been stored in 1Password, please tap each item and click the Bin icon to remove the stored password in Google Password Manager. This should prevent Google from offering to autofill the password, allowing 1Password to offer to autofill.

I hope this helps

-- Brendan

Hi there. I'm encountering this exact issue with the Tab S8 and keyboard cover.
Whenever I try to autofill on Chrome, Google's password manager seems to trump 1Password and I can never get 1Password to show up.
Is there any shortcut to surface 1Password to show up?
The resulting experience has been sub-par, as I've been forced to copy and paste manually from 1Password,

Thanks for letting us know that worked @losted! You are very welcome.

Hi 1P_Timothy . That worked, thanks!

Hello @losted, thanks for joining us on the forum. I'm sorry to hear about the issue filling on your tablet.

Is Samsung Keyboard set as the default on-screen keyboard on your tablet? If so, I'd like to ask you to download Gboard, set it as the default on-screen keyboard then reattach your physical keyboard. With Gboard set as default do the prompts appear on screen? Thanks again!

1P_Timothy

When a physical keyboard is in use, 1Password 7 and 8 should default to suggestions below fields

Unfortunately, this is not the behavior that I see on my Galaxy Tab S8 tablet with standard "book cover" keyboard. Nothing appears under the field in Chrome and the only way to trigger 1pass is to physically disconnect physical keyboard in order to trigger virtual keyboard.

Hey @swooding thanks for following up with us. 1Password 8 does work with external keyboards. However, at the moment we have not included the Always show Autofill suggestions below fields setting.

When a physical keyboard is in use, 1Password 7 and 8 should default to suggestions below fields. The Always show Autofill suggestions below fields setting helped ensure that would happen if there was an issue with the device or keyboard.

I just tested a Bluetooth keyboard with 1Password 8 for Android and the Autofill settings showed up on screen as expected. If you don't see the suggestions when using an external keyboard, let me know and I would be happy to help look into it. Thanks again!

Hi 1P_Timothy can i check whether the Version 8.80 Beta for Android is compatible with using external keyboard? I dont seem to see the same autofill options as you advised previously, so I am currently unable to use with keyboard attached? Do I just need to wait and use the prod version until the Beta adds this functionality ?

Hello @odx thanks for letting us know that worked for you!

Just found this thread searching for a solution for the same issue. I can confirm that 1password beta is working just fine with keyboard attached to the tablet (using a Galaxy Tab S7 with book cover). The usage in general is much better now. Thanks!